Abstract: The contract lock electronic signature system seamlessly connects with "CRM customer service system, water and electricity online business hall, WeChat official account, OA software, etc.", creates a one-stop processing platform of "application approval signature tracking query" on water and electricity service online, and actively promotes handling at home at most once...  In response to the national call for deepening the reform of "streamlining administration, delegating powers, and improving services", public utilities such as water, electricity, and gas are gradually introducing "electronic signatures" to solve the problems of electronic seals and signatures in handling affairs, fully realizing "online" and "mobile" business operations, optimizing service efficiency to the greatest extent possible, and improving the experience of residents and enterprises in handling affairs.

Past vs. Present Past: For the first time handling a water, electricity, and gas business matter, due to the inability to sign online, only one consultation, two materials can be submitted, and the third time can be approved, stamped, and the result can be obtained. Multiple parties communicate and sign, and the procedures are cumbersome and the cycle is long. Now: We can provide legal and secure

electronic signature

services directly online. Users can consult, approve, and obtain stamped documents directly through the online business hall, and the entire process can be completed in a few hours, which is worry free and safe. The contract lock helps the online office of water and electricity public service; the contract lock electronic signature system can seamlessly connect with "CRM customer service system, water and electricity online business hall, WeChat official account, OA software, etc.", create a one-stop processing platform of "application approval signature tracking query" on the water and electricity service online, and actively promote handling at home at most.

(△ Water Group: Integrated online business hall, creating online service platform) Now, business personnel of water, electricity and gas institutions can quickly generate electronic contracts

and approve user business processing requests through customer service platforms or water/gas/power business management platforms, without the need to switch systems. One click call to the contract lock electronic signature page, automatic stamping.

(△ Example: Water management platform generates electronic contracts with one click) ↓ Automatically calls the contract lock electronic seal In addition, the seal message can be synchronized to the mobile application through the mobile end, and business personnel and users can use their mobile phones to stamp and sign online anytime and anywhere, providing efficient and secure services.

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(efficient signing on mobile devices)

>>; &Currently  Except for the documents related to the cessation of public services such as water supply, heating, gas supply, and power supply as stipulated in the Electronic Signature Law, which are not allowed to use electronic signatures, other types of water, electricity, and gas related businesses such as "application, account opening, water/power/gas supply, payment, construction, transfer, installation, and repair" have fully achieved online signing and processing. This includes various public affairs documents such as customer account opening contracts, water/power/gas supply contracts, bank withholding agreements, construction contracts, transfer contracts, fee confirmation agreements, water quality reports, fee vouchers, etc.

Application features: Two printing scenarios of "online+counter" are fully paperless 1. One stop online business hall signing: Contract lock

can connect to the existing customer service management system of public institutions, and through unified access to the online business hall, help build a business online signing and processing platform between units and customers.