Customer profile: GUANG QI BEN TIAN Motor Co., Ltd. was founded in 1998, and is an enterprise jointly invested, constructed and operated by Guangzhou Automobile Group Co., Ltd., Honda Technology Research Industry Co., Ltd. and Honda Technology Research Industry (China) Investment Co., Ltd. GUANG QI BEN TIAN has three factories, namely Huangpu, Zengcheng and Guangzhou Development Zone. Its mass production models include eight series of models under the Honda brand, including Guandao and Accord, the pure electric SUV VE-1 under the concept brand, and the RDX and CDX series models under the (Acura) brand. In addition, GUANG QI BEN TIAN also introduced the first pure electric car Yile from GAC shareholders to meet the increasingly diversified product needs of Chinese consumers.
Demand analysis:
At the beginning of 2022, GUANG QI BEN TIAN's cumulative production and sales exceeded 9 million vehicles, and all kinds of contract documents were signed and sealed nearly a million times every year. Under the traditional physical seal management model, seals are scattered across various business departments and manually managed, making it increasingly difficult to supervise the use of seals in various businesses; There is often a backlog of documents during the signing process, which delays business progress; The existing multiple sets of management software within the company are unable to carry out electronic signing, and the business signing process can only be left offline, resulting in increasingly prominent issues such as cost and efficiency. To this end, GUANG QI BEN TIAN joined hands with Contract Lock to carry out technical cooperation on electronic signature, focusing on solving the "seal problem", promoting online signing of various documents and documents on the business side, and making the whole business process digital.
Solution:
In this electronic signature project, the contract lock embeds electronic signature, identity authentication and other functions into five sets of business software independently developed by GUANG QI BEN TIAN through API interface and function plug-in application; As well as in the owner service APP and WeChat official account, based on the existing software applications, it provides remote signing support for GUANG QI BEN TIAN's internal companies, as well as the national 4S stores, car buyers, logistics partners and suppliers, making the whole process of business digital.
Application scenario:
This time, GUANG QI BEN TIAN's existing dealer management system, order system, information portal platform, e-commerce service platform, owner service APP, WeChat official account and bidding system have all completed the expansion of electronic signature function through the contract lock API integration interface or function plug-in, and opened up business data, process and electronic signature, realizing the digitalization of business application, approval, signing and archiving.
Now, all kinds of documents such as car purchase contracts, electronic receipts, 4S store sales discount agreements, 4S store annual ordering agreements, red letter information forms, labor contracts, employee car purchase discount contracts, bidding materials, etc. can be signed online through the corresponding business system, which solves the semi electronic management problem of GUANG QI BEN TIAN in the past of "online approval" and "offline seal".
Scenario 1: Sign a "car purchase contract" online with customers
For GUANG QI BEN TIAN's car sales business, the contract lock, in combination with its existing car purchase channels, connects with the dealer system, owner service APP and e-commerce service platform, and provides customers with "contract e-signing" services for offline and online car purchases in 4S stores.
Now, after GUANG QI BEN TIAN customers place an order through various channels, they can authenticate their identity through the corresponding business software and sign the electronic car purchase contract, saving the trouble of going to the 4S store many times to sign a contract and obtain a contract, shortening the signing cycle and improving the car purchase experience.
· 4S store car purchase: For this kind of offline car purchase scenario, the contract lock is integrated with GUANG QI BEN TIAN's dealer management system. After the customer places an offline order, the 4S store staff can log in to the business system to initiate the car purchase contract. The customer is notified by SMS and both parties sign online in seconds.
(4S store employee initiates electronic contract signing)
(customer mobile phone SMS mobile signing -4S store online stamp)
· Mobile APP online car purchase: For some car models, customers can directly place orders in the car owner service APP. The APP creates electronic contracts through the contract lock interface, and customers can authenticate their identity and complete the electronic signature of the contract on the mobile APP.
img src=" https://dl.qiyuesuo.com/image/84d095252c0947ecbafce95c700f52f7.
沪公网安备 31011202012092号