Customer Profile: Zhuhai Wanda Commercial Management Group is the only business entity for commercial property operation and management under Wanda Group, with a globally leading offline commercial operation platform. With a wide range of business layout, massive business scale, diversified property management portfolio, advanced technological applications, and numerous merchants providing diversified retail, cultural, and consumer services through commercial plazas, it has developed into a leading global digital business management service provider. It is the only commercial operation service provider in China that covers all provincial-level administrative regions in managing commercial plazas. As of the end of 2022, the company operates and manages 472 commercial plazas, with a total commercial operating area of 65.56 million square meters, deeply covering economically developed and high-density areas across the country, covering all provinces and a total of 224 cities.
Requirement analysis:
① It is difficult for merchants in commercial plazas to sign.
Zhuhai Wanda Commercial Management is responsible for the property operation and management services of all companies under Wanda's commercial plazas, real estate, etc. Especially for more than 470 Wanda plazas, there are many merchants who are connected, and the signing volume is large and mostly in different locations during the leasing and property connection process. Paper document transmission and signing are troublesome.
② Cross company signing of personnel documents is troublesome
Zhuhai Wanda Commercial Management has four regional service points across the country, with a large internal organizational system and a large number of personnel. Personnel management work often involves personnel transfers between internal companies. Such contracts often require joint signing by both companies and employees, and are transmitted offline through express delivery, which has a long cycle and high cost.
③ Difficulty in seal management
Wanda's commercial management business covers a wide scale, with nearly a thousand subsidiaries ranging from commercial management companies to real estate companies in various regions. A large number of physical seals are distributed in different places, and it is difficult to understand the real status and usage of seals in real time. Risks such as theft and misuse of seals cannot be avoided, and the risk coefficient is high in contract signing.
④ Expansion of Electronic Signature Function in Business System
Zhuhai Wanda Commercial Management has deployed numerous business software such as EHR, leasing, fund management, and mobile office applications. It urgently needs to introduce a flexible, integrated, and adaptable electronic signature system to connect with existing management software, support various business electronic signature requirements, and achieve full digitalization of business approval, stamping, and archiving.
Application scenarios:
This time, the
Contract Lock Electronic Signature system leverages its platform's open integration capabilities to provide key functions such as contract document creation, signature process initiation, silent signing, electronic signature, and document verification based on Wanda Commercial Management's self-developed seal management system. It achieves the integration of "electronic signature+business software", promotes the sharing of electronic signature functions, helps expand existing business process electronic signature functions, meets various business electronic signature needs, and connects the entire digital process of business. Assist Wanda Plaza in the full digital transformation of its management business.
Scenario 1: Electronic signature for personnel business
Equipped with an internal self-developed personnel system, it promotes online signing and automatic archiving of contracts for personnel entry, transfer, resignation, and renewal
1. Electronic signature requirements for "personnel documents"
The personnel scenario mainly targets the signing of contract documents for personnel entry, resignation, renewal, and transfer within Wanda Commercial Management Group, with the signing parties being employees and Wanda internal companies. This scenario requires the independent use of a contract lock electronic signature system for signing, and assistance is needed to configure the contract signing process and template according to the scenario. At the same time, the signed contract files should be archived and saved in the internal personnel system.
>Detailed requirements:
① This type of process is required to distinguish between headquarters and regions. The headquarters process is initiated by a designated leader from the headquarters, while each entity company in the region can only be initiated by different employees based on internal management.
② New hires, resignations, and contract renewals are initiated by the process initiator, and after the employee signs, the internal seal signatory signs. The scenario of transferring the contract is that employee A is transferred from company A to company B. The contract is initiated by company B, and after employee A signs it, the initiator of company A's process reviews it, and then company A and company B use their respective seals. The initiating authority of the process initiator needs to be controlled by the regional leader.
2. "Personnel Contract" Electronic Signing Scenario
The personnel contracts of various regional companies within Wanda Commercial Management Group can be initiated for process signing directly on the contract lock platform, which integrates Feishu and EHR systems to achieve process approval, document stamping, and archiving.
>Detailed Scenario:
① Regional/headquarters HR logs into the contract lock system to initiate the corresponding signing process based on the type of document signed, and completes contract parameter filling online with the help of templates. After the process is initiated, the system automatically notifies employees through SMS messages or synchronizes the signing message to the Feishu application center. Employees can open the SMS link on their mobile phones or log in to the Feishu APP at any time to receive the signing message, authenticate their identity, and complete the contract signing. After the employee completes the signature, the process automatically advances to the company's stamping stage, supporting the option of automatic stamping or manually dragging the seal by the signatory to complete the signature. The contract signing is completed, and the data is automatically synchronized to the EHR system for archiving.
3.
In the scenario of "transfer contract (cross unit)" involving employee transfer, the transfer contract generally needs to be signed by the employee, the original company, and the transferring company. If the employee transfers from Company A to Company B, Company B initiates the signing process, and after approval by Company A, both parties affix their seals and the employee signs.
>Detailed scenario:
① The HR of Party B logs into the contract lock system and initiates the contract signing process according to the requirements. The system notifies employees to sign the contract through SMS or Feishu signing messages. ② If an employee signs for the first time, they will authenticate their identity and call the electronic signature online to complete the signing. ③ After the employee signs, the signing progress will be automatically updated, and the pending approval tasks of Party A will be generated synchronously. After the initiator of Party A's process approves and confirms, the stamping can be completed online. After the employees and the first party company sign, the second party company will stamp online, complete the signing, and synchronize the signing data to the EHR system for archiving.
Scenario 2: Electronic Signature for Leasing Business
Connected to Wanda's self-developed seal system and leasing business system, achieving comprehensive interoperability of merchant information, leasing contract signing process, and electronic signatures, assisting merchants in real name authentication, online signing of leasing contracts, promotion contracts, and termination agreements
Rental business signing scenarios mainly target leasing contracts signed by merchants renting shops in Wanda Plaza and other derived "promotion contracts, termination agreements, etc." The signing methods are merchant and Wanda's internal company. Merchant types are generally divided into individual and company types. In order to not affect signing efficiency, general company type merchants need to complete identity authentication in the
contract lock
in advance to initiate contracts. The sentence is:. Detailed scenario: ① Wanda's internal business personnel log in to the leasing system and call the contract lock interface to query the merchant authentication status. If there is already seal information, it has been authenticated. According to Wanda's requirements, only authenticated merchants can receive or initiate contracts. After confirming that the merchant has been authenticated, the signing process can be initiated. Wanda will automatically approve and synchronize the signing information to the contract lock through the seal system to create electronic files and sign the process. After the process is initiated, a signing message is sent to the merchant through the SMS platform, and a signing message is generated on the merchant management platform. The merchant can select any channel to call the contract lock page to complete the signing. After the merchant completes the signature, the internal seal system generates a pending task for signature, and the administrative department stamps it online and the signature is completed. ⑤ The signed information will be automatically returned to the seal and rental system for archiving and storage.
Scenario 3: Electronic Signing of Merchant Recruitment Information Service Procurement Contract
Connected to our self-developed seal system and merchant recruitment service system to assist in the online signing and automatic archiving of merchant recruitment software procurement contracts, fully digitized
In response to the recruitment information service contract signing scenario provided by Wanda Commercial Management internally for merchants, the contract lock is integrated with Wanda's self-developed seal platform and recruitment system to achieve full digitization of recruitment service contract uploading, approval, signing, and archiving.
>Detailed scenario:
① Wanda business personnel log in to the recruitment service system to upload contract files and initiate signing. The signing information is automatically synchronized to the seal platform through the interface and approved. ② The seal system calls the contract lock interface to create electronic files and sign the process. After the process is initiated, the SMS platform sends a signing message to notify the merchant agent. Login to the contract lock electronic signature page to preview the contract and complete the signing online. After the merchant completes the signature, the seal platform generates an internal seal task for Wanda. The signatory can call the electronic signature page of the contract lock to stamp online. After signing, the information will be automatically synchronized to the recruitment system for archiving and saving.
Scenario 4: Electronic signature of merchant property fee payment authorization letter
Connected to the fund management platform, providing online real name signing services for merchants and authorized agents, allowing them to sign the authorization letter online
This type of property fee payment authorization scene is a dual signature scenario for merchants, where the contract lock is connected to Wanda Commercial Management's existing fund management system to provide legal and effective electronic contract signing services for external merchants, promoting the digitization of the entire process of online production, approval, signing, and archiving of authorization payment letters, and improving the efficiency of authorization payment processing.
>Detailed scenario:
① The client logs into the fund management system to fill in the authorization letter information and initiate the signing process. ② The information is automatically synchronized to the contract lock platform and an electronic file is created and signed through the interface. After the process is initiated, an automatic SMS signing message will be sent to notify both merchants. Login to the contract lock page to complete real name authentication and sign the entrusted payment agreement online. After both parties have signed, the signed information will be automatically returned to the fund system for filing and archiving.
img src=" https://dl.qiyuesuo.com/image/63f7bd2c7960479a98bc4b766818442d.
A system supports the daily printing needs of Wanda Commercial Management Group and Wanda Plazas in various regions, builds a unified printing process system, and ensures that signatures are approved, recorded, compliant, and trustworthy.
By establishing connections with various business software, it helps Wanda Commercial Management break down information barriers between business software groups, embed electronic signatures into business processes, meet various business electronic signature needs, and expand usage scenarios as needed.
The contract lock has strong open integration capabilities and can fully integrate with Wanda Commercial Management's existing fund system, personnel system, seal system, and mobile office applications, helping to digitize the entire process of business approval, signing, and filing.
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