Customer Name: Xinglu Water Affairs
industry: public service industry
System name: Siyu online business hall system, WeChat official account integration
area: Luzhou
scene: Electronic signing of water supply contract/installation contract
Xinglu Water Affairs

Customer Profile: Luzhou Xinglu Water (Group) Co., Ltd. (stock code: 2281. HK), formerly known as Luzhou Waterworks, was founded in 1958. In December 2015, the company was established through a shareholding reform and is currently an enterprise group mainly engaged in water supply and sewage treatment business. As of December 31, 2018, the registered capital of the company is RMB 859.71 million, of which 75% are domestic shares held by domestic shareholders Luzhou Xinglu Investment Group Co., Ltd., Luzhou Laojiao Group Co., Ltd., and Luzhou Infrastructure Investment Co., Ltd., and 25% are listed and circulating H shares. Our company operates 9 water treatment plants (6 in Luzhou and 3 in Weiyuan) and 9 sewage treatment plants, with a daily water supply capacity of 498500 tons and a daily sewage treatment capacity of approximately 301000 tons. Our company has 15 holding companies and 2 subsidiaries.
Requirement analysis:

The current situation of on-site face-to-face signing and manual filling and sorting of paper materials has kept water services at the online consultation and approval stage, changing the way materials are signed has become the key to transformation
① Difficulties in internal seal control within the water group
Xinglu Water Group has more than 20 companies under its jurisdiction, which generally face the problems of a large number of seals, difficult management, troublesome use of seals, and low efficiency. The daily use of seals by various companies and business halls relies on manual management and supervision, which is difficult to achieve. The state of manual stamping brings a lot of mechanized work to business personnel, and it is difficult to supervise the use of seals. In recent years, government agencies have comprehensively promoted the online and remote handling of business services. Water services, as a high-frequency and frequent daily business, urgently need to build an online service platform for external users to achieve electronic signing and stamping of water service materials. This is a key part of online water service processing, allowing residents and enterprises to apply for and sign business materials online without running errands, making online processing possible. ③ Promote business cost reduction and efficiency improvement. The signing of water service materials not only requires a large amount of paper, printing, and labor costs, but also increases the service cycle due to cumbersome procedures. Residents and corporate customers need to run errands at least twice to complete the process of delivering materials and stamping; The increasing cost and timeliness of water services have urgently required the use of electronic seals to achieve business optimization.
Solution:
Establish a legal and effective e-signature service platform, provide e-signature support for water supply and consumption services for residents and enterprises, and realize paperless service
Application scenario:
Integrate the online business hall APP and client, connect to the WeChat official account, and promote the "water supply and consumption contract" and "installation contract" e-signature of the group and its six subsidiaries
Scenario: integrate and connect the electronic signature of water supply and consumption/installation contract

Contract lock with the existing online business hall system of Xinglu Water, connect to the WeChat official account, and build a connection within the water service The whole process digital channel of "business application, approval and contract signing" for employees and external users. Implement online reporting of installation, water supply applications, transfer changes, and online signing of electronic contracts.
> Detailed scenario:

① The water user logs in to the WeChat official account of Xinglu Water, logs in to the online business hall page of the water company, selects the type of service, fills in the application materials, and initiates the approval process.





② The business personnel of Xinglu Water Management received the application and completed the material approval online. Once approved, the business hall system automatically generated a draft electronic file of the water supply/installation contract through the contract lock template interface, filled in the contract parameters online, and designated the signing location. ③ Synchronize the contract signing process, generate internal pending tasks, and automatically complete the stamping of the water company. ④ Notify water users via SMS, complete real name authentication, and sign contracts online. ⑤ Return the signed contract documents to the online business hall and OA system for archiving.
Application value:
Creating an electronic signing platform that meets the needs of water operation, connecting water users and companies, signing electronic contracts through online real name authentication, and comprehensively improving signing efficiency. Unified seal control and usage platform for Xinglu Water Group headquarters and multiple branches, ensuring authorized use of seals for each branch, ensuring traceable and standardized security for every business and signing document. Comprehensively eliminate the cost of paper, printing, and manual sorting and archiving required for the core water supply and installation contract signing in water services, and achieve lightweight services.
Integrate with the online business hall system of water services, based on trusted identity, to provide users with integrated services including "business application, approval, signing, progress inquiry, and contract download", and assist in the digital transformation of water services. Click to enter and experience electronic signing for free now!