Customer Profile: Gu Home Furnishings was founded in 1982, with "home" as its starting point. Gu Home Furnishings is committed to providing healthy, comfortable, and environmentally friendly home solutions for families worldwide. Focusing on the research, development, production, and sales of customized home products for dining rooms, bedrooms, and the entire house. Gujia Home Furnishings products are exported to more than 120 countries and regions around the world, with over 6000 brand exclusive stores. In October 2016, Gujia Home successfully went public on the A-share market of the Shanghai Stock Exchange with the stock code 603816.
Requirement analysis:
① Signing efficiency issues
In the process of building stores and signing authorization agreements, only online approval and printing of paper documents can be done, and the person in charge can sign and stamp them offline, which is time-consuming, inefficient, and costly. It is no longer able to adapt to the speed of the company's large-scale development.
② Remote signing difficulties
With the continuous development of business scale, Gujia Home's supply chain and distribution channels are constantly expanding, and the number of various supply and sales contracts and distribution cooperation documents is increasing. Offline signing can no longer adapt to the development speed.
③ Cost issue for nationwide store signing
Gujia Home has over 6000 stores nationwide, and throughout the entire management cycle from store opening to operation management, there are a large number of notices, letters, and other formatted documents that require the company's seal. With the expansion of distribution channels, the signing volume has been increasing year by year, and cost and efficiency issues urgently need to be optimized.
④ Semi electronic issues
Gujia Home has independently developed a channel management system, but due to the lack of online signing function, only paper documents can be printed for offline stamping and signing in the signing and stamping process, resulting in a disconnect between online and offline business and the inability to share information. Solution: The contract lock is integrated with the existing channel system, OA system, and SRM procurement system of Gujia Home, helping to expand the electronic signing function of the management software. At the same time, for a large number of franchisee store construction cooperation agreements, an independent application support for the electronic signing platform is provided to fully meet various electronic signing needs in Gujia Home's upstream and downstream business chain.
Application scenario:
Scenario 1: Electronic signature of store establishment agreement
By integrating and docking with the channel system, it provides interface application support for "electronic templates, identity authentication, contract preview and editing, electronic signatures, electronic seals, etc." for the signing of store establishment agreements between Gujia Home and distributors, achieving full digital signing of the agreement. ① Business personnel call electronic templates in the channel system to create a contract signing process. The relevant person in charge checks and approves the task, calls the contract lock contract preview and editing interface to review and modify the contract content online. ③ Approval completed, automatic SMS notification to dealers, identity authentication, and online agreement signing. ④ After the dealer completes the signing, the signing status is automatically synchronized with the channel system, generating internal signing tasks and automatically calling the interface for silent stamping.
Scenario 2: Electronic signing of supply guarantee agreement
Through integrated application, Contract Lock helps Gujia Home expand the electronic signature function of the existing Enterprise Communication SRM procurement system, allowing Gujia Home to achieve online, approval, and stamping of supply guarantee agreements without changing the existing office mode. It is convenient for suppliers across the country to sign contracts on their mobile phones, and files are automatically returned to the business system for archiving. The entire process is zero paper, zero printing, and zero express delivery, and can be completed in just a few minutes, comprehensively improving the efficiency of supply chain circulation. ① Business personnel log in to the SRM system to initiate contract creation, and the system automatically logs in to the contract lock page. With the help of the supply guarantee agreement signing process, the contract is created and signed. ② The information is automatically synchronized with the SRM system and a pending signature process is generated, and the enterprise completes the stamping online. ③ Notify the supplier via SMS, authenticate their identity online and complete contract signing. The documents will be automatically returned to the SRM system for archiving and can be downloaded and used as needed.
Scenario 3: Electronic signature of notification/letter format files
By integrating OA software, contract lock electronic templates, electronic signatures, and other applications are embedded into the OA process. Format files such as brand authorization letters, store rectification notices, suspected violation reminder letters, store suspension notices, and mall entry notices are initiated and signed independently by the process. After approval, they are automatically stamped and downloaded online for use, effectively reducing the workload of mechanized stamping and improving store management efficiency.
Application value:
Realize the electronicization of seal information, enabling various contracts, agreements, notices, and letters to be approved, signed, and stamped online, allowing suppliers, distributors, and franchisees to sign contracts on their mobile phones and improving remote signing efficiency.
Create a unified seal control platform to enable unified management and use of seals for Gujia Home and its 21 subsidiaries, ensuring that all business signatures are approved and traceable, and guaranteeing the security of seals and signatures.
The large-scale signing work on the supply chain, franchise, and distributor sides has been fully digitized, effectively eliminating paper and reducing management costs.
Integrate and connect OA, SRM, and channel systems to help Gujia Home expand its existing software electronic signature capabilities and assist in the digital upgrade of the entire business process.
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