Guoneng Ningxia Heating Co., Ltd. (hereinafter referred to as "Guoneng Ningxia Heating") has collaborated with Contract Lock on electronic signature technology to create an electronic signature service platform covering over 200000 heat users. This platform enables "supply and use heat service contracts" to be signed online without meeting in person, providing 7 * 24-hour convenient heating services for heat users in Yinchuan city.
Creating a safe, efficient, and paperless signing environment
Building Ningxia's first electronic heating contract signing service platform
Guoneng Ningxia Heating is located in Yinchuan, Ningxia and is mainly responsible for the construction and operation of the Yinchuan centralized heating project. Currently, it has provided heating services to over 200000 households in Yinchuan. In recent years, with the significant increase in heating users and the continuous expansion of heating areas, the problems of high cost, low efficiency, and difficult prevention of signing "supply and use heat service contracts" offline have gradually become prominent. In 2022, Guoneng Ningxia Heating, together with Contract Lock, actively promotes the application of electronic signature technology in heating services, realizing online signing of "heating service contracts" and continuously enhancing Guoneng Ningxia Heating's online service capabilities, allowing all heating users in the city to handle heating services online without leaving their homes.
(Focusing on Guoneng Ningxia Heating, launching contract signing application); Offline business hall SMS face-to-face signing, zero paper, automatic contract archiving
For those who choose to go to the business hall to handle heating services, the business personnel of the business hall can directly log in to the charging system to initiate the signing process online. Through on-site signing SMS face-to-face signing, there is no need to fill out paper documents, sign online, or automatically archive materials throughout the process. Effectively shorten business processing time, reduce waiting time in queues, and improve the efficiency of business personnel in the lobby.
Rich feature support
Ensure safe, valid, and verifiable signing of heating supply contracts
1. Provide identity authentication to ensure the real identity of the household head when signing the contract
Contract lock provides authoritative identity authentication services for the electronic heating contract signing process of Guoneng Ningxia Heating. Users handle heating services, upload identity information online for identity authentication, and automatically verify their identity during signing to ensure that the household owner signs and handles the contract themselves and prevent proxy signing.
2. The authenticity of the signed results can be verified, and online services can be standardized.
All online signed heat supply contracts can be uploaded to the contract lock platform by customers of Guoneng Ningxia Heating for verification at any time, to check the authenticity of the signature and seal information and ensure the validity of the contract.
(Online signature verification)
3. Business contracts and signed data are automatically archived and stored, and all "supply and use heat service contracts, signed data, and other information" generated during the signing process of the Guoneng Ningxia heating line can be checked within 1 minute. A signing evidence chain is established, and files can be checked and certificates can be issued online at any time. The integrated application of electronic signatures and business software has helped Guoneng Ningxia Heating effectively connect the supply and use of heat services
The last mile of digitalization throughout the entire process, meeting the needs of heating users for paperless services without leaving their homes. Effectively helping Guoneng Ningxia Heating achieve an annual savings of 2 million sheets of paper and achieve the goal of online and offline business operations.
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